Client Service Agreement

1. Services

Proposably provides Canadian government-procurement setup and support services, including supplier registrations, list qualifications, capability-statement review, and proposal-writing assistance, as described in your selected tier or written quote.

Scope is limited to the deliverables listed in your order or quote. Anything outside that scope is a change request handled separately.

2. Client responsibilities

You will provide accurate business information, timely responses to information requests, and any credentials, banking, or clearance details required by the platforms themselves.

You remain responsible for your references, security clearance, insurance, bonding, and any obligations that arise once you are listed or awarded work.

3. No guarantee of contracts

Being listed, qualified, or matched does not guarantee that you will be invited to bid, shortlisted, or awarded any contract. Buying decisions are made by government buyers using their own criteria.

Proposably does not represent, warrant, or promise any specific procurement outcome.

4. Banking and financial data

For any direct-deposit or banking step, we guide you to enter those details yourself, directly on the procurement platform. Your financial information does not pass through Proposably.

5. Fees and payment

Fixed-price tiers are charged via secure checkout at the time of purchase. Custom and managed engagements are invoiced per the quote you accept.

Fees are non-refundable once work has begun, except as required by law or as explicitly stated in your quote.

6. Confidentiality

Each party will treat non-public information shared under this agreement as confidential and use it only to perform the services.

7. Limitation of liability

To the fullest extent permitted by law, Proposably's aggregate liability arising out of or related to the services is limited to the fees you paid to Proposably in the six months preceding the event giving rise to the claim.

Neither party is liable for indirect, incidental, special, consequential, or punitive damages.

8. Term and termination

Either party may terminate an engagement in writing. You remain responsible for fees for work completed up to the date of termination.

9. Governing law

This agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.

10. Acceptance

By clicking to accept at checkout, or by typing your full name and clicking to sign on our acceptance page, you agree to this Client Service Agreement at the version shown on that page.